Sangfor managed cloud alignment
Sangfor highlights managed cloud scenarios including infrastructure modernization, hybrid cloud, remote backup and DR.
Explore vendor technology →IT Managed Services
Operational support for infrastructure, systems and services with proactive monitoring, maintenance and service governance.
BUSINESS OUTCOME
Extend your IT team with structured operational support that improves visibility, consistency and service availability.
RWAD Technology combines assessment, design, implementation, knowledge transfer and support so the solution is aligned with your environment—not simply installed.
Complete solution scope
- Server and infrastructure monitoring
- Windows and Linux patch management
- Health checks and capacity review
- Incident and service-request coordination
- Backup-job and infrastructure status review
- Preventive maintenance, reporting and service review
Designed for real environments
Architecture and sizing are adapted to workload, availability, security, integration, support and growth requirements. Where useful, RWAD can validate the design through a POC before production rollout.
Small IT teams needing operational supportMulti-site infrastructure monitoringPatch and maintenance governanceBackup and service health oversightPost-project operational support
Technology selected around the requirement
The managed-service scope is defined by the customer environment and agreed service levels; vendor platforms are used where applicable.
Multi-vendor operations
RWAD managed services can cover supported infrastructure and platforms under an agreed SLA/OLA scope.
From idea to dependable operation
01
Assess
Understand the current environment, risks, objectives and constraints.
02
Design
Create architecture, sizing, scope, BoQ and implementation plan.
03
Validate
Run a workshop or POC where appropriate and confirm success criteria.
04
Implement
Deploy, integrate, migrate and test with controlled change management.
05
Enable
Transfer knowledge, document the environment and train the team.
06
Support
Provide agreed technical support or managed services after go-live.
Have a requirement, BoQ or RFP?
Send RWAD your requirements. We can review the scope, propose the architecture and arrange a consultation or POC where applicable.